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Special Instructions re Transcripts from Admitted Students Related to COVID-19

We realize that many applicants are not able to send their official transcripts at this time due to the impact of the coronavirus. In order to ease the process for our Autumn admits, we have adjusted our guidelines. They are as follows:


  • Final official transcripts and degree documents, if applicable, are required from every college and university listed on your application. These are to be sent directly to the Office of Graduate Admissions from the issuing institution. 

  • If at all possible, have your institution send electronic transcripts (e-transcripts). Information on e-transcripts can be found here

  • You should wait to order your  final official transcripts until your undergraduate degree has been confirmed and is reflected on the document.

  • If you have already submitted an official transcript but it does not contain your degree conferral, our office will place a To-Do item in your record (Axess).

  • Due to the high volume of documentation received during this time we will not be able to confirm receipt of submitted documents. If you have submitted materials to complete your “to do” item(s), please allow approximately 3-4 weeks for review and completion of your “to do” item in your student Axess account. We will contact you by email if we have questions regarding submitted documents. If after 4 weeks your “To Do” item has not been removed, please send a SU Services & Support Request ticket and your inquiry will be routed to the Graduate Admissions Office. In the Request description field, please note “Conditions of Admission” along with your request.

  • See this page for detailed information on how to submit final official transcripts.


Department staff can find information on how to upload transcripts in the Resources for Staff area of this website.

We hope these guidelines will be useful and relieve some anxiety for our incoming graduate students.